For Buyers

Stop buying blind

Every seller's track record is right there on their profile. DOA rates, real reviews from real purchases, response times. No more guessing who you're sending money to.

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Why buy here?

Every review is from someone who actually bought something

No fake testimonials, no mates leaving five stars. Every review is tied to a completed purchase. You see what actually happened.

See every seller's track record before you buy

DOA claim rate, transaction history, verification status - it's all public. You can see exactly who you're buying from before you spend a penny.

Sustainability markers

Filter for captive-bred, tank-raised, and aquacultured livestock. Support responsible reef keeping.

See where everything is and plan your route

Search by distance, find sellers near you, and plan a collection trip to pick up from multiple sellers in one go. No more messaging five people asking "where are you based?" before you know if collection is even realistic.

No more sending money to strangers and hoping

We've all done it - sent money to some random's PayPal and just hoped they'd actually post the thing. No more. Payments go through Stripe, sellers have public track records, and you have actual recourse if something goes wrong.

One cart, multiple sellers

Buy from different sellers in a single checkout. Compare options easily without jumping between platforms.

Your money back if it arrives dead

Nobody wants to open a box and find a dead coral. Here's how we've got your back.

Important: Shipping is arranged and fulfilled by individual sellers, not Reefsy. We are a marketplace connecting buyers and sellers.

What it costs

5%(min £1.50)

Added at checkout, optional but recommended for shipped livestock.

What you get

  • Full refund if DOA within 2 hours of delivery
  • Photo/video evidence required (quick and easy)
  • Admin review within 48 hours
  • Refund straight to your payment method
  • No chasing sellers for your money back

How it works

1

Purchase with protection

Select buyer protection at checkout for shipped livestock.

2

Receive your order

Inspect on arrival. Most livestock arrives healthy.

3

If DOA, file a claim

Upload photo/video within 2 hours of delivery. Submit your claim.

4

Get your refund

Admin reviews and refunds within 48 hours if approved.

What if seller doesn't ship?

If a seller doesn't fulfill your order, you can open a dispute. We'll mediate and issue refunds for non-delivery. Sellers who fail to ship twice face account suspension.

Worth a couple of quid for peace of mind?

The average DOA claim is worth over £50. A couple of quid gets you a full refund if anything goes wrong. Most buyers add it for shipped livestock - it's a no-brainer.

Know who you're buying from

Every seller's profile tells you everything you need to know before you spend a penny.

Seller ratings

Star rating from completed transactions, right there on every listing. No hiding behind a blank profile.

Verification badges

Business sellers can earn verified status. Look for the badge on their profile.

DOA rate visibility

Every seller's DOA claim history is public. Good sellers have nothing to hide - and you'll know the dodgy ones.

Transaction count

See how many sales a seller has completed. More transactions means more data on their track record, so you can buy with confidence.

WYSIWYG photos

Multiple photos required. What you see is what gets posted to you.

Response time

See how quickly sellers typically reply to messages. No more wondering if they've ghosted you.

How it works

1

Browse and search

Find coral, fish, inverts, and equipment. Filter by species, location, price, and sustainability markers.

2

Connect with sellers

Message sellers directly. Ask questions about health, care requirements, or negotiate on price.

3

Purchase with protection

Secure checkout with optional buyer protection. Pay with confidence knowing you are covered.

Know where your coral came from

Filter by provenance so you can choose captive-bred, tank-raised, or aquacultured livestock. Good for the hobby, good for the ocean.

Captive-bred

Bred in captivity, not taken from the ocean.

Tank-raised

Raised in aquarium conditions from wild-caught parents.

Aquacultured

Grown from fragments in controlled environments.

Maricultured

Grown in ocean-based farms.

Filter listings by provenance to find what matters to you.

Start browsing

Every seller's track record is public. Every review is from a real purchase. Have a look around.

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